FAQ's

 

Frequently Asked Questions

Do you provide all supplies and equipment?  

• Hartman’s Building Solutions provides all cleaning supplies and equipment as well as any personal protective equipment that is needed by our employees when cleaning your facility.  

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Who will be responsible for the keys to our building?  

• Hartman’s Building Solutions requires that employees sign a form indicating they are responsible for the keys to your building. If an employee quits or is terminated they must immediately return the keys to our office.  

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What if something is broken?  

• If an employee accidentally breaks something they are required to leave a note at the building and to notify their supervisor before leaving the building. The supervisor will notify office staff the next morning (Monday morning if it is a Friday). Our office staff will be in contact with you that morning to discuss replacing the item that was broken.  

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Are you insured and bonded?  

• We have all the required insurances and are bonded.  

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How many employees will be cleaning my building?  

• This will vary depending on the size of the building. Our crews usually consist of 2 to 4 employees.  

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What happens if something is not cleaned to our satisfaction?  

• Please call our office at 337-412-7716 if there are any problems. Either a supervisor or Joe Smith will visit your building to evaluate the situation.

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Do you use green cleaning chemicals?  

• We do have a full green cleaning program. Please contact us for details.